We strive for utmost efficiency
and professionalism.
We deal and coordinate with clients almost entirely via the internet or e-mail and through other communication and delivery facilities modern technology is making available to us. This method enables us to reach and be reached by a much wider global market.
Coordination, discussions, consultations and follow-ups are done via e-mail, phone or teleconferencing; personal visits are done on a case-to-case basis.
Quotations and contracts are faxed or emailed, original copies can be mailed.
Payments are directly deposited by client to our peso and dollar accounts; official receipts faxed on same day of receipt of payment, original copies sent by mail.
Manuscripts, photos, digital files and other project materials (from client's end and ours) are sent via electronic mail, postal mail or courier service (e.g. FedEx).
For major projects that require a lot of file exchanges, we may set up an FTP account for you, or a private web page where you can check out the progress of our work and directly download the files from there. Once we've actually set up these sites for you, we'll give you full instructions on how to best use them.
To see how this works, check out these samples of a client web page or an FTP account. You will be required to login to enter these sites (enter sampleuser for username and yourpassword for password). To access FTP sites, we recommend you use a file explorer like Windows Explorer, or better yet, FTP programs like SmartFTP.